Frequently Asked Questions

Everything you need to know about YOSE POWER UK e-bike kits and accessories.

What is the typical shipping time for orders within the UK?

Most orders are processed within 24 hours and delivered via local courier within 2-5 business days. You will receive a tracking number as soon as your package leaves our warehouse.

Are YOSE POWER conversion kits compatible with all types of bicycles?

Our kits are designed to be compatible with most standard mountain, road, and hybrid bikes. We recommend checking your bike's fork width and wheel size against our product specifications before purchasing.

Do your e-bike batteries come with a warranty?

Yes, all YOSE POWER batteries and motor kits come with a comprehensive 12-month warranty against manufacturing defects to ensure your peace of mind while riding.

What is your return policy for UK customers?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original, unused condition for a refund or exchange.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and localized payment options to ensure a secure checkout experience.

Is it difficult to install a YOSE POWER e-bike conversion kit?

Our kits are designed for DIY enthusiasts. Each package includes a detailed manual, and we provide step-by-step video tutorials to help you complete the installation in 1-2 hours.